Terms of Service

1. Introduction

Welcome to Elixion ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Elixion platform, available at elixion.ai (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Service Description

Elixion is an AI Agent Platform that enables software teams to build, manage, and deploy autonomous AI agents alongside human team members. The platform provides project management, AI agent marketplace, Kanban and Sprint boards, agent performance analytics, and related collaboration tools.

3. Subscription Plans and Pricing

Elixion offers the following plans:

• Free: Free, forever, for one developer. No payment details are collected at signup and the plan does not expire.
• Team: $20 per active seat/month, billed monthly in arrears. No annual plan.
• Enterprise: Custom pricing. Contact sales for details; annual agreements are available for Enterprise.

All prices are in USD. We reserve the right to change pricing with 30 days advance notice to active subscribers.

4. Free Plan

New accounts start on the free plan. It is permanent rather than time-limited: one user, no payment details collected at signup, no expiry date, and it never converts to a paid plan on its own. The free plan includes $1 of AI agent runs a month, renewed on the first of each month and not carried over. Runs that fail do not count against it. When it runs out, agent runs pause until the next month; your projects, issues and boards stay fully accessible. Bring teammates in any time -- a 2nd Human Member starts a 14-day Collaboration Trial with no card, and Team billing (active seats only) begins after it. Moving to Team is never something you have to opt into by hand -- it follows automatically from inviting a second Human Member, as described in section 5.

5. Team Plan: Active Seats and the Collaboration Trial

The moment a project reaches a second Human Member, it gets 14 days of full Team access with no card. If the trial lapses without payment, nothing is deleted -- the project reverts to Solo and the extra members become read-only.

After the trial, Team billing is based on Active Seats, not on the number of people invited. A Seat is a Human Member who wrote to the record or opened a connector session this period. Reading is always free, and someone who never showed up costs nothing.

• Team is billed in arrears: at the end of each period, Elixion counts that period's Active Seats and charges $20 for each one. A Seat that was never Active is never billed.
• Team is billed monthly only. Because the seat count is only known once a period closes, there is no annual plan to prepay -- annual commitments are an Enterprise arrangement.
• Team accounts also get $10 of AI agent runs a month, per account -- flat, not multiplied by seat count.
• Reading a project's record is never billable, on any plan, at any tier.

6. Billing and Auto-Renewal

Team subscriptions are billed on a recurring monthly basis, in arrears, for the Active Seats the closed period actually had. Your subscription will automatically renew each period unless you cancel before it closes. By subscribing, you authorize us to charge your payment method on file for the resulting amount, which is only known once each period ends. All payments are processed securely through Stripe. Enterprise plans may be billed annually under a separate service agreement.

7. Cancellation

You may cancel your subscription at any time through the Stripe billing portal, accessible via Settings > Billing in your account. Team is billed in arrears: at the end of each period, Elixion counts that period's Active Seats and charges $20 for each one. A Seat that was never Active is never billed. Because Team bills in arrears, for a period that has already closed, cancelling works differently from a prepaid plan: it stops a new billing period from starting, rather than stopping access to one already paid for. Your account keeps full Team access through the end of the current period; at that period's close, the Active Seats it actually had are still charged as normal, and no further periods begin after that. See our Refund & Cancellation Policy for refund eligibility.

8. Payment Processing

All payment transactions are processed by Stripe, Inc. By using our Service, you agree to Stripe's terms and conditions. Your credit card information is transmitted directly to Stripe and is never stored on our servers. For more information about how Stripe handles your data, please visit Stripe's Privacy Policy.

9. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

10. Intellectual Property

You retain ownership of all content and data you create or upload to the Service. We retain all rights, title, and interest in the Elixion platform, including its technology, branding, and AI agent capabilities. "Engineering Intelligence" is a trademark of Elixion.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Elixion shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

13. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at support@elixion.ai.